Apple Mail Keeps Asking For Password El Capitan

I had the same problem. It has bothered me for several weeks on my new Mac. It should be caused by changing Mac password using 3rd party software. On macOS El Capitan and Sierra, there is no Keychain Access Keychain First Aid. Changing login keychain's password does not help. To solve this problem, you have to reset your default keychain. Last night, i attempted to update my beta version of Yosemite to El Capitan. When the download completed, the install process popped up asking for credentials. When i put my credentials in, it says the password is incorrect. I typed in my password at least 15 times and it still gave me the same issue. I decided to reboot the machine.

Are you being bothered by a message that requires your Apple ID password on your Apple Watch?

Several users have reported that they are experiencing the same issue with their Apple Watches, and worst of all, the message repeatedly requests for a password of their Apple ID.

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For some users, they’ve also reported that the Apple ID in question was an old, unused Apple ID account and for others, not even theirs. There have also been users who just experienced the issue soon after updating their iPhones where their Apple Watch is paired with. For an issue that is confusing as this, it can be a little challenging to wrap your head around it. Nevertheless, we’ve written this guide to assist you in sharing some ideas and potential solutions.

Hopefully, by the end of this guide, you will be able to obtain the fix which applies to you.

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Without further ado, let’s dive in!

TABLE OF CONTENTS

How to Fix How to Fix Apple Watch Keeps Asking for Apple ID Password: 5 Ways

1. Use the Correct Apple ID.

First and foremost, you will want to check that you’re using the correct Apple ID with your Apple Watch and the iPhone that is paired with it. The Apple ID that is associated may be one that is old and that you no longer use. It also may be one of your family member’s Apple IDs.

Whatever the reason is, the Apple ID conflict is a prevalent factor in triggering this message on your Apple Watch.

To fix it, you will need to provide the password of the Apple ID that you see on the screen on your Apple Watch. Before you do that, make sure that your iPhone and Apple Watch are paired. When you tap on the Password button on the Apple Watch screen, you should see a popup keypad on your iPhone. If you do not remember the password for the Apple ID in question, jump on over to the Apple ID website provided by Apple and select the Forgot Apple ID or password? option, then go through the on-screen instructions to reset your password.

Once you’ve reset your password, you can key it in for the associated Apple ID. Try it and see if it works. Assuming your Apple ID email address and password is correct, you should find the message not prompt you again.

2. Unpair and Pair the Apple Watch.

The method that had worked personally for us was to unpair the Apple Watch from the iPhone and then pair it back again. This has shown to be a practical approach because there may be syncing issues between both the devices. Hence, by removing the Apple Watch and then syncing it back, you should be able to create a fresh new connection without the corrupted settings or sync issues.

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Here is the step-by-step process to unpair and re-pair your Apple Watch with your iPhone:

  1. Go ahead and open the Settings of your Apple Watch, then click on General option.
  2. Then, tap Reset option and then tap Erase All Content and Settings.
  1. Next, back on your iPhone, open the Apple Watch app, choose the My Watch tab.
  2. Now tap your watch at the top of the screen. Tap the ( i ) icon next to the watch that you want to unpair.
  1. Tap Unpair Apple Watch and tap the confirm the process option.
  2. Now bring your Apple Watch and iPhone close together until you see the message Use your iPhone to set up this Apple Watch, and then tap Continue option.
  1. Alternatively, if you don’t see the message, open the Apple Watch app on your iPhone. Then tap the Start Pairing option instead.
  2. Next, hold your iPhone over the animation on your Apple Watch and wait for the message that the watch is paired. If you can’t use the camera, tap the Pair Apple Watch Manually, and follow the instructions.
  3. Complete the instructions required according to the settings you want to configure on your Apple Watch.
  4. Finally, complete the paring process by tapping the Digital Crown.

Having completed the steps above, test your Apple Watch once again by going into the App Store and downloading an app to see if it begins to download. If you’re prompted with a request for your Apple ID password, you may consider trying out the below methods too.

3. Remove App Conflicts.

Another solution that was shared by users was to remove any apps that you may have installed using an old Apple ID. This was a common problem that occurred previously for the earlier Apple Watch series models. By removing the application(s) that used a different Apple ID to install, you’re essentially changing the owner of the app(s), which is the source of the conflict.

We will guide you step-by-step on how you can identify these suspicious apps and reinstall them so that they are associated with your current Apple ID below:

  1. Go ahead and open the Apple Watch app on your iPhone and tap My Watch menu.
  2. Then, tap on Settings, then the General option and toggle Automatic App Install to disable it.
  3. Next, go back to My Watch screen, then scroll down and tap Available Apps.
  4. Now, take note of all the apps on the list and go back to your iPhone.
  5. Delete all the apps from your iPhone in reference to your list.
  6. After that, download and install them again via Apple Store this time with your current Apple ID.
  7. Next, go back to your Apple Watch app on your iPhone and go back to My Watch and then General option. Toggle the Automatic App Install option to enable it again.
  8. Finally, Soft Reset your Apple Watch by holding down the watch dial and side button simultaneously for 10 seconds. Release the button after you see the Apple logo.

With this new setup, you won’t be asked for authentication for your applications anymore because all of the apps that are installed are correctly associated with your current Apple ID.

4. Update Apple Watch to Latest Firmware Version.

This is a no-brainer but often an overlooked solution. Since Apple doesn’t report the ongoing technical issues they’re having, we have to assume that the latest Apple Watch updates, which are bundled with the iOS updates for your iPhone, address them. It is likely that this issue is a byproduct of the code in the watch’s firmware, which is experiencing issues to identify which Apple ID is signed in.

It’s also important to regularly and manually check for updates yourself as the device can, at times, forget to do so. So if you’ve not gone into your iPhone’s settings and checked for the latest updates, then we suggest that you do so.

Here’s how you do it:

  1. First, make sure that your Apple Watch is at least 50 percent charged and connect it on its charger.
  2. Then, plug-in your iPhone into power and connect to a reliable internet source via Wi-Fi.
  3. Next, keep your iPhone next to your Apple Watch, so that they’re in range.
  4. Now, open the Apple Watch app on your iPhone, then tap the My Watch tab.
  5. After that, tap on the General option and then tap Software Update.
  1. Finally, tap the Download option and provide the iPhone passcode or Apple Watch passcode if applicable.

A progress wheel will appear on your Apple Watch. The update process will take several minutes up to an hour to complete. Once completed, your Apple Watch will have the updated version of the firmware.

If you can’t update it using your iPhone, you can update your Apple Watch directly via Wi-Fi Internet instead. It will automatically restart itself after the process. Once again, soon as the update is complete, test your Apple Watch by installing an app from the App Store to see if you’re being prompted with the annoying message.

5. Reach Out to Apple for Support.

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If none of the methods in this guide have proven to be successful, then we advise that you contact or visit your nearest Apple Store to discuss what can be done about it. You can go ahead and do a factory restore or a reset as some of the other guides on the internet suggest that you do, but that does not address the issue directly as the problem lies with your Apple ID itself.

The folks over at the Genius bar have access to help identify which Apple ID is used as well as other software issues that are present with your Apple Watch. We do advise that you check your available warranty options for your Apple Watch just in case before you head there.

You also have the option to submit a feedback message to the Apple Developers if the fixes above did not resolve the issue. Apple does go through the feedback that they receive and may even follow up with you to obtain more information so that they can patch it. The more of us who report, the faster we can get an update for this. 🙂

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Lastly, if you don’t have an Apple Store in your area, you can always call Apple’s Technical Support. They guide you every step of the way of configuration if needed. However, not all countries are covered, so you can check for your support options in your country.

This wraps up our guide on how to fix the “Apple Watch keeps asking for Apple ID password” issue. Thank you for your continuous support and for trusting us with your technical needs. If you have other questions related to this article, please feel free to leave a comment below, and we will try our best to help you out. ❤

If this guide helped you, please share it. 🙂

So, none of the responses from Apple were helpful. This was from another site, and it worked.


It was step 6 that did the trick. Pretty jive that you can enter that password in all the other places, and it didn't work. Pop-ups were popping up all over the place--I would enter the password every time something popped up-- entering it in the Accounts Information field in the Preferences for Mail, quitting and restarting Mail, and nothing helped. I spent 2 hours with Apple support one day, and a half hour on another day. They seemed helpless. Does this really need to be so difficult? The fix seemed very simple. Dear Apple Support personnel: Please check it out and add it to your data base! It may not work for all, but it sure worked for me. The field for password in the 'Advanced' area of the 'Edit SMPT Server List' was blank. Everything had been working fine up until it suddenly stopped working. Email was still completely functional on my phone and on the AOL website. Just not in the Mac Mail application. But step 6 below fixed it.


  1. Go back to the Mail app Preferences by pulling down the Mail menu and choosing “Preferences”
  2. Select the “Accounts” panel from preferences window
  3. Choose the mail account that is throwing password errors
  4. Under the ‘Account Information’ tab, click on “Outgoing Mail Server (SMTP)” and choose “Edit SMTP Server List”
  5. Click the ‘Advanced’ tab
  6. Be sure the email username is entered properly here, then click into “Password” and enter the correct email password associated with the account
  7. Click “OK”, then close out of Preferences and choose “Save” when requested
  8. Send email again, it should now work as intended

Apple Mail Keeps Asking For Password El Capitan Free

Mac Pro, OS X El Capitan (10.11.6)

Apple Mail Keeps Asking For Password El Capitan Version

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